The easiest way to resolve this is to remove the account from Outlook and add it back in again, to do this:
- Open the Outlook App
- Press your icon in the top left next to the word of the folder you currently have open, probably Inbox
- Select the settings cog in the bottom left
- Select Accounts
- Select the account you want to remove
- Scroll down to the bottom and select Remove Account
- Confirm to remove account, this won't delete emails
- restart the iPad/iPhone
- Open outlook again and set the account back up
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