Introduction

The Barracuda Outlook add-in is only available using Outlook on the Web and Outlook for Windows, however using this feature will allow smarter reporting and future blocking of unwanted messages when you are able to do so.

The Barracuda add-in also allows you to encrypt new emails with sensitive data in them, so you can send certain data using a more secure method.

How to...

First, select the message you want to report.

Then select “Report Email” in the Home Ribbon.

(Note: If you don’t see the "Report Email" button, select the 3 dots and you should see it here.

If it's still not showing then you may need to manually install the latest add in. See this article on how to do this:

https://support.catrust.co.uk/hc/en-us/articles/5264729638173-Manually-adding-the-Barracuda-Email-Protection-Add-In-to-Outlook)

If this is the first time using the Barracuda Email Protection Add in, you may need to authorize it to access your account - This is essential for it to read the email, and move it to deleted items after filing the report. If you see the below, then press "Authorize":

Then, select “Report Email” as below.

This will raise an alert to IT Support & automatically report and delete the email.

A Web page will then load, so you can state why you’re reporting it. Enter your reason and submit.